Privacy Policy

1. Introduction

This Privacy Policy explains how Ready 2 Schedule (“we”, “us”, or “our”) collects, uses, stores, and protects your personal information when you use our website, booking platform, and related services. This page is maintained by Ready 2 Schedule to answer common privacy questions about our app. Please read it carefully. If you do not agree with this policy, you should not use our services.

2. What we collect

We collect information you provide directly to us, information generated when you use the service, and limited data from third-party integrations you choose to connect.

• Account data: name, email address, and account credentials.
• Business data: company or trading name, services, availability, and pricing.
• Booking data: client names, contact details, appointment times, and notes.
• Payment data: handled by our payment processors; we do not store full card details.
• Usage data: log data, device/browser information, and cookies (see our Cookie Policy).
• Communications: emails, support tickets, and feedback you send us.

3. How we use your information

We use the information we collect to provide, maintain, and improve Ready 2 Schedule, to communicate with you, and to keep your account secure. Specifically:

• To operate the booking platform and deliver appointment confirmations and reminders.
• To process payments and manage subscriptions through Stripe.
• To provide customer support and respond to your requests.
• To analyse usage and improve the product experience.
• To send service updates, billing notices, and marketing communications (where permitted).
• To detect, prevent, and address fraud, abuse, or security issues.

4. Sharing your information

We do not sell personal data. We share information only with trusted service providers who help us run Ready 2 Schedule, and only when required by law or to protect our rights. Our current subprocessors include:

• Cloud hosting and database providers
• Payment processing (Stripe)
• Email and SMS delivery services
• Analytics providers (where cookies are accepted)

5. Data retention

We keep your personal data for as long as your account is active, or as long as needed to provide the service, comply with legal obligations, resolve disputes, or enforce our agreements. You may request deletion of your account at any time by contacting us.

6. Your rights

Depending on your location, you may have rights to access, correct, delete, restrict, or export your personal data. You may also object to certain processing or withdraw consent. To exercise your rights, contact us using the details below.

7. Security

We take reasonable technical and organisational measures to protect your data from loss, misuse, and unauthorised access. No online service can guarantee absolute security, but we follow industry-standard practices including encryption in transit and access controls.

8. International transfers

Your data may be processed and stored in countries other than your own. When we transfer data internationally, we use appropriate safeguards such as standard contractual clauses or equivalent legal mechanisms.

9. Changes to this policy

We may update this Privacy Policy from time to time. When we make material changes, we will post the updated policy on this page and update the “Last updated” date. Continued use of the service after changes means you accept the revised policy.

10. Contact us

If you have questions about this Privacy Policy or want to exercise your privacy rights, please contact us at privacy@ready2schedule.com.